We offer a full line of Practice management services. Each service is sculpted to the individual needs of every client. Here are some of our most requested services:

Professional Chiropractic Assistant Career Training
Our objective in working with you and your staff is to help you establish a standard of conduct in your practice that will be followed by all staff. Because your practice is a reflection of who you are, so is the demeanor in which your staff presents themselves. Here are some of the categories covered in this program:


• What it means to be a Chiropractic assistant
  
• How to mirror the needs of the Doctor(s)
  
• Excelling under pressure in a volume practice
  
• 5 steps to 10% growth
  
• Accelerated accounts receivable
  
• Understanding Chiropractic

  Front Office Organization
  More than a location in your practice, your front office is a process. It exists to make sure patient attendance is high, flow is efficient, and service thorough. This is no small order in a busy practice. The process can be simplified though. With the proper procedures, staff and patient training (yes you can train patients), you can easily increase patient volume while maintaining the highest levels of patient care.

  This program is geared toward maintaining fluidity with regards to patient care. We will establish a process for each type of patient that visits your practice. From the way they sign in, to the paperwork they are supposed to receive. We will cover the proper way to greet and interact with patients, and the proper amount of time to spend with each one. This program will teach basic skills that will enable your staff to mirror your needs at any given time. This process is best achieved by teaching the staff to focus on one solution at a time, while collectively understanding what is going on everywhere in the practice. A combination of multitasking, and Hyper-focus, the term is called Multi-focus.

  Back Office Organization
  Whether your back office is the front desk, or a dedicated workspace, the back office is like a waterfall. It looks the same, but is always moving. Most offices waste between 10-15 percent of their annual revenue in the following three ways:
  

  • Poor Patient File Management
    Having the proper information in a patient file at the proper time will eliminate the need to repeat efforts such as rebilling, collections, and proper documentation. By teaching your staff the proper time and items to document in a patient file, you can increase revenues, and spend less time documenting why you need authorization. This effort will surely minimize those troubling requests for physician reports.

  • Ineffective Billing Procedures
    

    • Improper coding, leading to decreased or denied claims.
      
    • Poor claim management - not knowing what or when to collect or follow-up
      
    • Billing manually, when you could be billing electronically (30-45 days vs. 5-10 days)

  • Accelerated Accounts Receivable
    By completing a case type and aging analysis we will be able to identify exactly how much of your money is tied up at which point in the pipeline. Once the low hanging fruit is identified, the collection efforts will bring in immediate efforts. By arming your staff with the proper knowledge, they will know exactly how to bring in the most revenue for you, with the least amount of effort.

Other programs available

• Multi-location planning
  
• New location layout
  
• Physician/Patient relations
  
• Staff empowerment
  
• Associate Dr. Motivation

For more information or to setup a time for a free practice management evaluation please Contact Us.